The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 30 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Dryer
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sauna
Steam room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
South Quay, Marsh Wall,
London,
United Kingdom,
E14 9SH,
Greater London
Map view
street view
South Quay, Marsh Wall,
London,
United Kingdom,
E14 9SH,
Greater London
City landmarks
Museum
Cutty Sark
2.1
km
Museum
Museum of London Docklands
1.1
km
Castle
Tower of London
4.0
km
Old Royal Naval College
Old Royal Naval College
2.2
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
6.9
km
Harbour
Tower Bridge
3.9
km
Limehouse
2.5
km
Museum
National Maritime Museum
2.4
km
Canary Wharf
One Canada Square
750 m
Church
St Anne's Limehouse
1.4
km
5B Greenwich Market A206
Greenwich Market
2.3
km
Art object
Traffic Light Tree
910 m
Garden
Crossrail Place Roof Garden
890 m
Event hall
The O2
4.4
km
Planetarium
Royal Observatory Greenwich
2.9
km
London SE10 8QY
Greenwich Park
3.0
km
Museum
Brunel Museum
2.3
km
Farm
Mudchute Park and Farm
1.7
km
Island Gardens Saunders Ness Road Docklands
Island Gardens
2.0
km
Museum
The Clockmakers' Museum
1.4
km
Market
Chrisp Street Market
2.0
km
Peninsula Square
Up at The O2
4.4
km
Nearby
London Borough of Tower Hamlets 15 Cabot Square
Canary Wharf
390 m
18-20 Mackenzie Walk Canary Wharf
Two Men on a Bench
590 m
Lawn House Close
West India Docks
330 m
One Canada Square
Canary Wharf Tower
460 m
Shopping Area
Canada Place
460 m
Square
Cabot Square
510 m
Mall
Canary Wharf Shopping Centre
480 m
Baltimore Tower
490 m
Restaurants
Cinnamon Restaurant and Bar
10 m
Hilton London Canary Wharf Marsh Wall
Hazev
130 m
West Discovery Dock Apartments West 2 South Quay Square
Moira Restaurant
130 m
2 Mastmaker Road
Capeesh
290 m
4 Pan Peninsula Square Canary Wharf
Wagamama
510 m
Jubilee Place 45 Bank Street Jubilee Place
Obica Mozzarella Bar
450 m
Unit 1 West Wintergarden 35 Bank Street Unit 1 West Wintergarden
Le Pain Quotidien
360 m
Jubilee Place
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
spacious rooms
great location
inconsistent air conditioning
concerning service incidents
8.4/10
Great
Rooms
8.6
Location
8.9
Service
8.4
Dining
8.0
Guest reviews
8.4/10
based on 14 reviews
4.5/5
based on 4734 reviews
8.6
8.6/10 based on 3988 reviews
#134 of 1,196 hotels in London based on Tripadvisor
Ray
United Kingdom,
May
2024
9.2/10
My stay at the hotel was fantastic! The rooms were amazing, very clean, and the service received from the friendly staff was excellent as expected. The only downside was the lack of plug sockets on both sides of the bed, but overall, it was a great experience despite having to park a bit far from the hotel.
Rooms
9.0
The rooms were amazing, very clean, and the service received from the friendly staff was excellent as expected. Could've done with a few more plug sockets, ideally on both sides of the bed.
Service
9.0
I had a great experience with the service. The staff members were friendly, polite, and welcoming, creating a lovely atmosphere. Special shoutout to Olivia and Patrisha with a 'j' for making the stay special.
Location
10.0
The location of the hotel is top-notch! With good rail links to central London and being just a 5-minute walk from Canary Wharf tube station, it offers great convenience for exploring the city.
Dining
9.0
The dining experience was excellent. The breakfast spread was beautiful, from fruits and cereals to a full English breakfast with little pastries. The take-home recipe for giant muffins was a nice touch.
Facilities
9.0
The hotel facilities were great, with everything from room service to dry cleaning available. It truly enhanced the overall stay experience.
Mike
United Kingdom,
April
2024
7.2/10
I had a mixed experience at the hotel. The rooms were spacious and spotless, but the air conditioning was inconsistent. The access to the executive lounge was a nice touch, providing good coffee, snacks, and breakfast options. However, there were some concerning incidents with the service that impacted my stay.
Rooms
8.0
The rooms were spacious and spotless, with nice touches to enhance the stay. The air conditioning was a bit unreliable, fluctuating between hot and cold unexpectedly.
Service
5.0
While most of the staff were friendly and helpful, there were concerning issues with service. I encountered delays and a serious security breach when someone obtained a key to my room without proper verification.
Location
9.0
The location was excellent, especially for visiting The O2 Arena and Canary Wharf. Easy access to the Jubilee line made exploring other parts of London convenient.
Dining
7.0
The dining experience was quite good, with a varied selection of delicious dishes. However, there could be improvements in providing more weekly variations.
Facilities
7.0
The hotel offers standard facilities such as room service, dry cleaning, housekeeping, and tours/ticket assistance.
spacious rooms
inconsistent air conditioning
Jason
United States,
January
2024
8.4/10
I had a fantastic stay at the hotel. The room was spacious, clean, and extremely comfortable, offering a rare sense of relaxation in such a central London location. The staff went above and beyond to accommodate our needs, even moving us to a more accessible room. The location was perfect for our plans and felt safe and calm. The dining experience was exceptional, with a variety of options to choose from. Although the hotel had some minor flaws like scaffolding outside, the overall experience was top-notch.
Rooms
9.0
The room was good sized, extremely clean, and surprisingly spacious for a central location in London. The only downside was the temperature being a bit too warm initially and the inability to open the window.
Service
9.0
The staff went the extra mile in assisting us with various needs, from ensuring a comfortable room due to a leg problem to booking taxis. Their friendliness and helpfulness truly made a difference during our stay.
Location
8.0
The hotel's location was ideal for our activities, including visits to Greenwich and the O2 Arena, with easy access to transport links. Despite some minor inconveniences like scaffolding and views of brick walls, the area felt secure and peaceful.
Dining
8.0
The dining experience was excellent, offering a fabulous selection of both sweet and savory options. The variety and quality of food exceeded expectations, although there were minor disappointments with the pricing and value for money.
Facilities
8.0
The hotel's facilities were well-kept and offered everything we needed for a comfortable stay. From room service to laundry, the amenities were of high quality and convenience.
clean
scaffolding
Daniel
United States,
December
2023
8.0/10
The hotel was bigger than the usual we have stayed in, but there was a need to queue at breakfast, and some items were not replaced promptly despite being popular. The staff was primarily friendly and good, making the hotel bright and welcoming. The location was good for what we wanted to do and see, particularly suitable as a business hotel, offering competitive rates compared to other Hiltons in London. The dining experience had a good variety, although the Executive Lounge was off-limits due to our child.
Rooms
7.0
The room was not too much to my liking, but it was bigger than the usual we have stayed in.
Service
9.0
The staff was friendly and very good, enhancing the overall experience.
Location
8.0
The hotel's location at the Canary Wharf, just a few minutes from the metro, was ideal for easy access to key London attractions and LCY airport.
Dining
8.0
The dining was better than hotels where we've paid twice as much, offering almost everything we needed except access to the Exec Lounge.
Facilities
8.0
The hotel facilities were modern and convenient for our stay.
David
United Kingdom,
December
2023
8.2/10
The hotel is situated in an excellent location, especially if you are visiting The O2 Arena, with spacious and comfortable rooms. The staff are friendly and accommodating, adding to the positive experience. However, there were some concerns about the dining experience and its pricing.
Rooms
8.0
The rooms were huge and located in a quiet spot, with separate shower cubicles, providing access to fitness and sauna facilities. They were very big and comfortable with very decent amenities.
Service
9.0
The staff, from the front desk to the breakfast restaurant, were all excellent and happy to assist with any requests.
Location
9.0
The hotel's location is fantastic, especially for visitors to The O2 Arena, offering easy access to train and tube transport.
Dining
7.0
The dining experience was fantastic, one of the best I've seen, with a rich variety of delicious options. However, there were issues with prepayment and additional charges.
Facilities
8.0
The hotel offers great facilities, including access to fitness and sauna, though there were some concerns about pricing policies.
Thomas
United States,
November
2023
8.4/10
The hotel rooms were amazing - very big, clean, and with comfortable beds. The service was excellent, with a welcoming and thorough check-in process. The location was ideal for exploring Canary Wharf, easy to reach by tube. The dining options were nice, but the environment felt a bit impersonal. Overall, a great choice.
Rooms
9.0
The rooms were very nice and clean, beds and pillows were amazing.
Service
9.0
The service was excellent, welcoming, and accommodating.
Location
8.0
The location is ideal for exploring Canary Wharf, with easy access to transportation links.
Dining
7.0
The dining was very nice, although the environment felt a bit impersonal.
Facilities
9.0
The hotel had great facilities for a comfortable stay.
Shaun
United Kingdom,
September
2023
8.4/10
The hotel offers spacious, modern, and comfortable rooms. While some minor maintenance issues were noted, the overall room experience was clean, tidy, and comfortable. The service was professional and friendly, with helpful staff willing to accommodate special requests. The location is perfect for easy access to transportation and nearby attractions. Dining options were varied and satisfying, providing a good selection despite restrictions. The facilities were well-maintained and enhanced the overall stay.
Rooms
8.0
The rooms were clean, tidy, and comfortable with plenty of special touches.
Service
9.0
The service was professional and friendly, with staff going above and beyond to assist guests.
Location
9.0
The hotel is conveniently located near the subway and DLR lines, making it easy to explore different parts of London.
Dining
8.0
The dining experience offered a wide selection despite restrictions, ensuring a satisfying meal.
Facilities
8.0
The facilities were well-maintained and added to the overall positive experience of the stay.
Kevin
United States,
September
2023
9.0/10
I had a fantastic stay at the hotel. The room, despite being on the lowest AC setting, was fantastic with lovely big windows, a comfy bed, and superb facilities surpassing what a usual travel lodge offers. The service was exceptional, especially considering the busy bar; the staff went out of their way to accommodate us for an early check-in and even delivered room service orders promptly. The location was great, being near Canary Wharf station and offering an unexpected upgrade to executive rooms on arrival. The dining experience was fabulous, from the well-stocked breakfast to the delicious late lunch at the Cinnamon Restaurant. Overall, my stay was excellent and the hotel offered great value for money.
Rooms
9.0
The room was fantastic with lovely big windows, a comfy bed, and superb facilities.
Service
9.0
The staff went out of their way to accommodate us for an early check-in and delivered room service orders promptly.
Location
9.0
The location was great, near Canary Wharf station and offering an unexpected upgrade to executive rooms on arrival.
Dining
9.0
The dining experience was fabulous, offering well-stocked breakfast and delicious late lunch at the Cinnamon Restaurant.
Facilities
9.0
The facilities were excellent and added to the overall comfort of the stay.
William
United Kingdom,
September
2023
8.2/10
The hotel is a real gem just a 2-minute tube ride away from the O2 arena, offering spacious and comfortable rooms with very comfy beds. The service is friendly and efficient, though lacking some flexibility. The location is superb, providing easy access to the O2, exciting dining options, and a true resort vibe. Dining features a good selection of delicious foods with room for improvement. Overall, a great value for money stay with a few minor drawbacks.
Rooms
9.0
The rooms were spacious, comfortable, and the bed was very cozy.
Service
8.0
The staff was helpful and amazing, although there could be more flexibility in their service approach.
Location
9.0
The hotel's location near Canary Wharf tube station is excellent for accessing the O2 and provides a resort feel with plenty of dining options.
Dining
7.0
The dining experience offered a good selection of foods, but some items were slow to be restocked.
Facilities
8.0
The hotel offers various facilities to ensure a comfortable stay.
Richard
United Kingdom,
September
2023
8.6/10
My stay at the hotel was fantastic! The rooms were just as good as the Hilton, with very comfortable beds, good size, spotlessly clean, and a great bathroom and shower. The service was top-notch, from a warm welcome with a glass of prosecco to helpful staff throughout my stay. The location was excellent for exploring London, and the dining experience was good overall. The facilities were impressive, making my stay even more enjoyable.
Rooms
9.0
The room on a lower floor was spacious and creatively designed, although the towels puzzled me a bit.
Service
9.0
The staff were friendly and attentive, always offering a warm greeting. I appreciated the little touches like a kind message left by the cleaner.
Location
9.0
The hotel is in a good location, offering easy access to public transportation and spacious accommodations for families.
Dining
7.0
The dining experience was decent overall, although the service could be a bit slow at times.
Facilities
9.0
The hotel's facilities were excellent, providing everything I needed for a comfortable and enjoyable stay.
Ruth
United States,
August
2023
8.2/10
Staying at this hotel was a fantastic experience. The rooms were clean, spacious, and very comfortable. The staff was incredibly friendly and helpful throughout my stay. However, there were some service issues with kitchen staff not readily available. The location was ideal for my plans near the O2 Arena, but could improve in terms of directness and courtesy. The dining experience was phenomenal with a great spread, although it got a bit chaotic during peak times. The hotel facilities were spotlessly clean and well-maintained.
Rooms
9.0
The room was clean, spacious, and the bed was incredibly comfortable. I particularly enjoyed the nice bathroom.
Service
7.0
The staff was lovely and very helpful, but there were some issues with availability and retraining needed for certain tasks. Overall, they were efficient and accommodating.
Location
8.0
The location was perfect for the O2 Arena and Canary Wharf center, which suited my plans perfectly.
Dining
9.0
The dining experience was phenomenal, offering a great spread with extra touches like a 'create your own cereal station' and a waffle maker. However, it could get a bit chaotic during busy times.
Facilities
The facilities were spotlessly clean and well-maintained, providing a comfortable environment throughout my stay.
Greg
United States,
August
2023
8.4/10
For my husband's birthday weekend, the hotel provided a spacious and versatile room with proper queen-sized beds, although it was slightly too warm even on the lowest AC setting. The service was lovely and very helpful, except for some minor issues with the egg preparation. The location was handy for our needs and convenient for the office, offering easy access to multiple transportation options. The dining experience was out of this world, providing a wide selection at great value for money.
Rooms
8.0
The room was well laid out, spacious, and versatile, with proper queen-sized beds, although slightly too warm on the lowest AC setting.
Service
8.0
The service was lovely and very helpful, with minor room for improvement in certain aspects like egg preparation.
Location
9.0
The hotel is in a great location within London, with easy access to multiple transport options and a developing area. Reluctance to accommodate early morning breakfast was a minor hiccup initially overcome by providing juice and energy bars for the marathon start.
Dining
9.0
The dining experience was out of this world, offering a wide variety at great value for money.
Facilities
8.0
The hotel had plentiful facilities with efficient service.
Ian
United Kingdom,
July
2023
9.0/10
My stay at the hotel was fantastic! The rooms were incredibly clean and provided a peaceful and comforting environment. The staff was so helpful, especially when I had a mishap with my suitcase. The location was ideal for getting around, and the dining experience was fresh and varied. Overall, a great value for money!
Rooms
9.0
The room was large, modern, and had lovely touches throughout. The bed was soft and comfortable, and the views were great. Plus, the complimentary bottled water and chocolates were a nice touch.
Service
9.0
The staff at the hotel were all really friendly and welcoming. They made my stay even more enjoyable.
Location
10.0
I loved the location of the hotel, close to tube stations, making it convenient for exploring London. Perfect for both business meetings and leisure activities.
Dining
8.0
The dining experience was fantastic with a great selection of food, including hot and cold options. The omellete chef was a nice touch!
Facilities
9.0
The hotel had everything I needed, from room service to laundry services. It made my stay very convenient.
Daisy
United Kingdom,
July
2023
8.8/10
The hotel had lovely dressing gowns and a very comfortable bed, ensuring a good night's sleep. However, the lack of available food or drink in the evening was disappointing. The access to the lounge was a nice touch.
Rooms
9.0
The rooms were excellent with lovely dressing gowns and a very comfortable bed.
Service
8.0
The service was welcoming, with a nice glass of Prosecco upon arrival, and the staff were friendly and helpful with all my questions.
Location
9.0
The location was excellent, especially for visiting The O2 Arena, with easy access to the Jubilee line and DLR line.
Dining
9.0
The dining experience was excellent, with a large selection of fresh food delivered on time. The option to dine in the main dining room was appreciated.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.